Frequently Asked Questions

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General Questions

What services does Easyspad provides?
Easyspad provides an all rounded fulfillment services which includes storage warehousing, packing and distribution.
Where is Easyspad located at?
Easyspad is located at 6 different locations across Peninsular Malaysia. Our HQ is based in Hicom Shah Alam. Click here (link to Warehouses page) to find out more details of our warehouses!
What is Easyspad Working hours?
We are operating Mon – Fri (9am – 6pm) | Closed on Sundays & mandatory public holidays
Do I have to install your system?
Nope! All our system are online based and you may access it using your laptop, mobile phone or tablet device.
Is there a binding contract to use Easyspad's service?
We do not bind our clients inventory, however we will issue an agreement consisting of the rates charged to our clients.
I have a unique product with special requirements.
Feel free to reach out to our warehouse heroes to understand more on your products and your requirements to handle it!
How Long does it takes to respond to my queries?
We will respond to your e-mail within 1 working day.
How Can I Start?
Feel free to reach out to our warehouse heroes to understand more on your products and your requirements to handle it!