Frequently Asked Questions
Orders Packing
How do I notify Easyspad if I have orders to be shipped out?
Ez-System is integrated with multiple e-commerce and marketplace platform such as Shopee, Lazada and Shopify. Orders from these platforms would be sync into our system, orders are then processed by our fulfillment heroes. Offline orders or manual orders can be filled in our Ez-System as well.
How long does it takes for Easyspad to fulfill an order?
All orders are being fulfillled within 1 working day during normal season. Orders during peak season (promo-sales, Black Friday, 11:11) will be fulfilled within 2 working days.
My products requires special packing arrangement.
Reach out to our fulfillment heroes and let us know your requirements, we will cater a solution that suit your needs, from repacking, kitting & assembly and thank-you notes.
Would you require a barcode for each of the item?
Yes, having a SKU barcode would smoothen the whole fulfillment process and increase in our picking and packing accuracy. In case, you don’t have a SKU barcode, fret not as we have our internal barcode labelling service to cater your needs.